Updating Your Membership credit/debit card if Expired – So you don’t miss any of our famous deal alerts and access to the club. To change or update your membership credit/debit card if expired or changed, please simply login to the Member Lounge / Member Area and select ‘ My Account ‘ from the header menu or footer menu. You can login to our secure portal and amend your credit/debit card using your correct member email.
Checking Your Membership Plan - You can check your membership status, membership plan, and renewal dates by visiting the member area and selecting ‘ My Account ’ from the header menu or website footer.
Membership & Trial Cancellations – It’s free to cancel your membership or trial at any time. To cancel your membership or trial, please simply login to the Member Lounge / Member Area and select ‘ My Account ‘ from the header menu or website footer menu. You can login to our secure portal and cancel using your membership email. You must use your correct membership email to access this area. If you are on the free trial your membership will cancel and you will not be charged. If you are past the free trial period your membership will terminate at the end of your annual term automatically but you can still enjoy the service.
Having problems? - If you have any problems accessing your 'My Account' area, simply email us using the member services email below and our friendly member services team will help you quickly. The My Account area is a secure area so you must use your correct membership email and if you don't receive your security pin code, please check your junk or spam as it is provided by stripe our secure payment provider for your security.
Member Services & General Queries - If your are one of our much-loved members, please email using your membership email to members@secretflightclub.com and we will be happy to help if you are a member of the club. We are unable due to the large amount of members to respond to individual flight deal requests.
Business & Airlines - For any other queries, business opportunities, airline partners or tour operators please contact business@secretflightclub.com
Affiliates & Publishers - If you wish to join our hugely successful publisher program please visit our affiliate page click here
PR & Media - Please send all press and media requests for offers, content or editorial opportunities to business@secretflightclub.com
During business days we usually respond within 24 hours.
Thank you
Chris & Team
