Contact Us

If you want to speak to our team about anything at all.  We would love to hear from you. 

Updating Your Membership credit/debit card if Expired – So you don’t miss any of our famous deal alerts and access to the club. To change or update your membership credit/debit card if expired or changed, please simply login to the Member Lounge / Member Area and select ‘ My Account ‘ from the header menu.  You can login to our secure portal and amend your credit/debit card using your member email

Checking Your Membership Plan - You can check your membership status, membership plan, and renewal dates by visiting the member area and selecting ‘ My Account ’ from the header menu. 

Membership & Trial Cancellations  It’s free to cancel your membership or trial at any time.  To cancel your membership or trial, please simply login to the Member Lounge / Member Area and select ‘ My Account ‘ from the header menu.  You can login to our secure portal and cancel using your membership email.  You must use your correct membership email to access this area. *Please note that cancelling your membership will immediately stop the club services and deal alerts, which will usually terminate within 24 to 48 hours. If you wish to keep your membership nearer to your renewal date, we suggest cancelling it closer to your annual renewal date.*  

*Please note* cancelling your membership via the ' My Account ' area or via emailing members@secretlightclub.com will cancel your paid membership, you will receive an email confirming your paid membership cancellation and asking you to opt out of further marketing emails.  These emails will contain special offers, hints and tips, occasional freemium flight offers.  You can unsubscribe in full anytime from these emails.

Having problems? - If you have any problems accessing your 'My Account' area, simply email us using the member services email below and our friendly member services team will help you quickly.

Member Services & General Queries - If your are one of our much-loved members, please email using your membership email to members@secretflightclub.com and we will be happy to help if you are a member of the club.

Business & Airlines - For any other queries, business opportunities, airline partners or tour operators please contact business@secretflightclub.com 

Affiliates & Publishers - If you wish to join our hugely successful publisher program please visit our affiliate page click here

PR & Media - Please send all press and media requests for offers, content or editorial opportunities to business@secretflightclub.com

During business days we usually respond within 24 hours.

Thank you 

Chris & Team